⏱️ 60 minutes left
Total Correct: 0 Band: 0
Test mode :

 You are advised to spend 20 minutes on Questions 1-14.

 Volunteer Opportunities for Redux, Inc. Employees

  • You can give back to the community through the company’s Volunteer
  • Program. By signing up for the program, you can spend up to five hours a month
  • of company time volunteering in an approved community program. This program
  • is open to all Redux, Inc. employees. The following opportunities are currently
  • available:
  • A
  • Nursing home residents are usually unable to get out to see plays, movies, and
  • concerts. They count on your generosity to bring entertainment to them. Do
  • you like to perform? Do you have a special talent that’s just waiting for an audience?
  • An appreciative audience is guaranteed if you can give just one afternoon
  • a week to share your special talent with these special people.
  • B
  • The Citizen’s Park Cleanup Committee needs more help. Committee members
  • spend the last Saturday of each month at a different city park, picking up trash,
  • repairing equipment, pulling weeds, and planting flowers.
  • C
  • Mayfield Elementary School needs people to help with their afterschool program.
  • Volunteers will tutor children in reading and math. Must be able to commit
  • to one afternoon a week for the entire school year.
  • D
  • The Mayfield Free Clinic is open every weekend and is looking for people willing
  • to spend two days a month assisting the clinic staff. Volunteers will complete
  • patient intake forms, educate the patients about clinic services, and provide assistance
  • contacting other medical providers.
  • E
  • The Mayfield Shelter serves hot dinners to the homeless every evening. The shelter
  • needs volunteers to help with preparing and serving meals. If you can volunteer
  • one evening a week, the shelter needs you.


  • Questions 8 -14

Summer Classes at the Community Center1

  • The Community Center is offering adult summer classes again this year. The
  • schedule includes classes in basic computer skills, martial arts, painting and
  • drawing, and dance.
  • Registration
  • There are two ways to register for classes:
  • 1. Go to our website: www.cc.org/classes/winterschedule. Click on “Class
  • Descriptions” to see a full listing of the classes that are available this winter.
  • Decide which class or classes you are interested in.
  • Then click on “Register Now” and a registration form will appear.* Complete
  • the form and calculate the amount of money you owe. This will include the
  • cost of your classes plus a $15 registration fee. Any materials fees will be
  • payable to the instructor on the first day of class. In addition, if your address
  • is outside of the city, you will pay a nonresident fee of $25 per class.
  • Fill in your credit card information and click “Send Now.” You will receive
  • registration confirmation by e-mail.
  • 2. If you do not have access to a computer, you can call the Community Center
  • at 872-555-5068 to request a class catalog2 and registration form. Select your
  • classes from the catalog, complete the form, and return it by mail with your
  • check or credit card information.
  • Withdrawal Policy
  • Full refunds, minus the $25 registration fee, will be given for any withdrawals
  • made up to one week before the class begins. Withdrawals made before the start
  • of the second class will receive a 50 percent refund, minus the registration fee.
  • No refunds will be made after the start of the second class.
  • Classes offered by the Community Center are for adults only. You must be
  • eighteen years of age or older to participate. Classes for children and teens are
  • offered through the City Department of Recreation.
  • Questions 1 -7

  • Look at the volunteer opportunities, A—E. Which volunteer opportunity is appropriate
  • for each of the following people? Write the correct letter, A—E, on lines 1—7 on
  • your answer sheet. You may use any letter more than once.
  • Which opportunity is most appropriate for a person who
  • 1 is only free in the evening? __1__
  • 2 is interested in health care? __2__
  • 3 plays the guitar and sings? __3__
  • 4 enjoys spending time outdoors? __4__
  • 5 likes to cook? __5__
  • 6 only has one day a month free? __6__
  • 7 enjoys young children? __7__


  • Questions 8 -14

  • Do the following statements agree with the infomtation given in the text:5 On lines
  • 8—14 on your answer sheet, write:
  • TRUE if the statement is true
  • FALSE if the statement is false
  • NOT GIVEN if the information is not given in the text

  • 8 You must visit a website in order to sign up for classes. __8__
  • 9 A registration fee is required for all classes.__9__
  • 10 Dance classes cost less than computer classes. __10__
  • 11 People who live outside of the city pay an extra fee. __11__
  • 12 You are allowed to register for only two classes at a time. __12__
  • 13 You will not get your money back if you withdraw after the second class. __13__
  • 14 Classes at the Community Center are for people of all ages. __14__
  • '

 

 You are advised to spend 20 minutes on Questions 15-27.

The Murgatroyde Corporation Employee Manual

Chapter 8: Professional Development Requirements



  • All employees of the Murgatroyde Corporation are required to attend fifteen
  • hours of professional development workshops or classes in each calendar year.
  • While there are many opportunities provided by the company, professional development
  • hours can also be earned externally at local training centers, colleges, and
  • other locations.
  • Listings of upcoming professional development opportunities offered by the
  • company are posted on the company website and updated frequently. Employees
  • can register for these workshops online. Before signing up for a particular workshop,
  • employees should check with their supervisors to make sure they can be
  • excused from their duties on the date of the workshop.
  • Employees who wish to receive professional development credit for attending
  • workshops or courses offered elsewhere should provide their supervisor with
  • materials describing the opportunity. The supervisor will determine whether the
  • workshop or course is pertinent to the employee’s work. After obtaining the
  • supervisor’s approval, the employee can apply to the Human Resources Office
  • for tuition reimbursement if tuition is to be paid.
  • Employees attending any workshop offered by the company will receive a certificate
  • of attendance. The number of professional development hours earned
  • will be reported to the Human Resources Office by the workshop organizer.1 In
  • order to receive professional development credit for a course or workshop offered
  • outside the company, the employee must have the workshop organizer complete
  • a company Proof of Attendance form, and the employee must then submit the
  • form to the Human Resources Office within one month of the end date of the
  • course. Timely submission of this form is required in order for credit to be
  • granted. There are will be no exceptions.



  • Questions 21 -27

Hampford College

Work-Study Program


  • Certain students at Hampford College may be eligible for the college
  • Work—Study Program. To determine eligibility and to apply for the program,
  • read the information below.
  • * The Hampford College Work—Study Program is open to all full-time
  • Hampford College students, regardless of the particular study program in which
  • they are enrolled. The program is not open to part-time students. Information
  • on financial support programs for part-time students is available in the
  • Counseling1 Center.
  • * Before applying for a work—study position, the student must demonstrate
  • financial need. To do this, complete the Statement of Financial Need Form,
  • available in the Counseling Center.
  • * To apply for a work-study position, submit a letter of interest to the
  • Work-Study Program Office, describing your skills and interests. You may also,
  • but are not required to, submit a resume describing any previous jobs you may
  • have held. Students both with and without an employment history are eligible
  • for the program.
  • * Once you have been approved for the program, look at the help-wanted ads
  • posted on the Counseling Center website. All of the jobs are located at the college.
  • You may apply for any job that you are interested in. Please note that job
  • placement is subject to job availability. While we make every effort to place all
  • Work-Study Program students in a job, there are no guarantees.
  • * All work-study students must be students in good standing at the college;
  • that is, they must receive passing grades in all their courses in order to continue
  • in the program the following semester.
  • * Work-study positions are generally for one year. Students wishing to continue
  • in the program after one year must resubmit their applications.

  •  Complete the sentences below.

  • Choose NO MORE THAN THREE WORDS from the text for each answer.
  • Write your answers on lines 15—20 on your answer sheet.
  • 15 Employees can choose from professional development workshops and classes
  • offered __15__ or at local training centres or colleges.
  • 16 Employees can find out which workshops will be offered by looking at __16__ 
  • 17 It is the responsibility of __17__  to decide whether a
  • workshop is relevant.
  • 18 Employees who need help paying for a class or workshop can ask the Human
  • Resources Office for __18__ .
  • 19 The workshop presenter will let the Human Resources Office know how many
  • __19__ the employee should be credited with.
  • 20 Professional development credit will be granted for workshops taken outside of
  • the company if a special form is filled out by __20__ .

  • Questions 21—27
  • Do the following statements agree with the information given in the text about the
  • Hampfmd College Work-Study Program? On lines 21-27 on your answer sheet, write:
  • TRUE if the statement agrees with the information
  • FALSE if the statement contradicts the information
  • NOT GIVEN if there is no information on this

  • 21 The Work—Study Program is available to all students at the college. __21__
  • 22 Work-study students must prove that they require monetary support. __22__
  • 23 Work-study students must choose a job that is related to their study program. __23__
  • 24 Previous work experience is required to participate in the Work-Study
  • Program. __24__
  • 25 All students in the Work-Study Program will be given a job. __25__
  • 26 Work-study students cannot stay in the program if they receive failing grades. __26__
  • 27 Work-study students have to apply for the program every year. __27__

 You are advised to spend 20 minutes on Questions 28-40, which are based on the reading passage below.

 Seasonal Affective Disorder


  • A
  • When fall days shorten and winter is around the corner, many people start to
  • feel sluggish, moody, antisocial, or irritable. Like bears, they may feel as
  • though they want to hibernate for the winter. But these symptoms may be
  • more than the winter blues; they could indicate seasonal affective disorder
  • (SAD). This is a form of depression that appears in the early fall and lasts
  • through the first month or so of spring. It is triggered by the shortened daylight
  • of the colder months and then dissipates as the days get longer and the
  • warmer months approach.
  • B
  • Because a decrease in the number of daylight hours is a significant contributor,
  • geographic location is an important factor in the incidence of the disorder.
  • Residents of Canada and the northern United States, for example, are eight times
  • more likely to suffer from SAD than are residents of sunny regions of the southern
  • United States and Mexico. SAD is also more common in countries in arctic
  • latitudes, such as Finland, where the rate of SAD is nearly 10 percent. It is seldom
  • found in countries within 30 degrees of the equator, where there are long,
  • constant hours of sunlight throughout the year.
  • C
  • As with other forms of depression, serious SAD may be accompanied by suicidal
  • thoughts. One study of suicides in Japan examined a multitude of variables for
  • each suicide, including hours of sunlight in the latitude, temperature, and economic
  • factors, among others. Researchers found that yearly total sunshine was
  • the only individual variable that correlated to a significant difference in the suicide
  • rate. Thus, the study suggested that one’s latitude can have a significant
  • effect on mental health and even on tendencies toward suicidal thoughts.
  • SAD usually begins in adults between the ages of eighteen and thirty, and it is
  • four times more prevalent in women than men. The disorder also tends to run
  • in families. Some people suffer debilitating symptoms that interfere with interpersonal
  • relationships and careers. Others with SAD experience mild symptoms.
  • For people with this milder version of SAD, the winter may bring increased sadness
  • or irritability, but they remain fully functional.
  • E
  • SAD’s symptoms include many that are common in other forms of depression.
  • SAD sufferers, like people who suffer from depression, experience fatigue,
  • decreased levels of energy, and difficulty concentrating. Increased appetite, especially
  • a craving for carbohydrates, and weight gain, as well as an increased need
  • for sleep and a desire to be alone are other common symptoms of depression that
  • are seen among SAD sufferers as well.
  • F
  • The exact mechanism causing SAD is not known, but some researchers theorize1
  • that SAD is related to hormonal changes. One theory is that reduced sunlight
  • during fall and winter leads to reduced production of serotonin, a neurotransmitter
  • with a calming effect, in the brain. Low levels of serotonin are associated
  • with many forms of depression and can manifest in symptoms such as fatigue,
  • carbohydrate craving, and weight gain. Because high-carbohydrate foods, such as
  • chips, pretzels, and cookies,2 boost serotonin, experts believe they have a soothing
  • effect on the body and mind.
  • G
  • Others believe SAD is caused by the hormone melatonin, which is related to the
  • body’s circadian rhythms and can cause drowsiness. Plentiful light decreases the
  • secretion of melatonin in the brain. However, during shorter and darker days
  • more melatonin is produced, causing lethargy and other symptoms of depression.
  • H
  • The most common treatment for SAD is light therapy, in which patients expose
  • themselves to full-spectrum lights, usually twenty times brighter than normal
  • room lights, for fifteen to sixty minutes a day. Light helps to decrease the amount
  • of melatonin and boost the serotonin in the brain. Thus, light therapy has an
  • antidepressant effect. Sometimes, light therapy is used in combination with antidepressant
  • medication and individual psychotherapy.
  • I
  • Experts also recommend some lifestyle changes that help to prevent SAD. People
  • who have a tendency to suffer from SAD are encouraged to go outside every day
  • during the winter months and to exercise regularly. Eating a well-balanced diet
  • with plenty of vitamins and minerals is also important. Social support is extremely
  • important for those with depression, so maintaining an active social life and regular
  • activities is also recommended. For patients who use a light box, it is recommended
  • to start using it in the early fall, before SAD symptoms appear.
  • J
  • Although some aspects of SAD are still being researched, experts agree that people
  • who think they are suffering from SAD should see a doctor immediately.
  • They do not advise using light therapy or any other treatment without the supervision
  • of a physician.

  •  Questions 28-31

  • The text has ten paragraphs, A-J. Which paragraph contains the following information?
  • Write the correct letter, A-J, on lines 28—31 on your answer sheet.
  • 28 a reason why certain types of food may alleviate the symptoms of SAD __28__
  • 29 types of people who tend to suffer from SAD __29__
  • 30 parts of the world where SAD is common __30__
  • 31 a study showing a relationship between sunlight and mental health __31__

  • Questions 32—36
  • Choose FIVE letters, A—H. Write the correct letter on tines 32—36 on your
  • answer sheet.
  • Which FIVE of the following symptoms of SAD are mentioned in the passage?
  • A uncontrollable crying
  • B feeling tired frequently
  • C eating more than usual
  • D thinking dark thoughts
  • E increased weight
  • F unhappy feelings
  • G frequent bad temper
  • H inability to sleep

  • 32. __32__
  • 33. __33__
  • 34. __34__
  • 35. __35__
  • 36 __36__
  • Questions 37 -40
  • Choose FOUR letters, A—G. Write the correct letter on lines 37—40 on your
  • answer sheet.
  • Which FOUR of the following treatments for SAD are mentioned in the passage?
  • A taking drugs
  • B writing in a journal
  • C attending a support group
  • D using a light box
  • E spending time outdoors
  • F travelling to a sunny location
  • G talking with a therapist

  • 37. __37__
  • 38. __38__
  • 39. __39__
  • 40. __40__

Comments