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 You are advised to spend 20 minutes on Questions 1-14.

Barchester Office Towers

Visitor Information


  • Welcome to Barchester Office Towers. Visitors must register with
  • the Security Desk in order to obtain a visitor’s badge and be
  • allowed entrance to the building. The Security Desk is located on
  • the ground1 floor lobby near the main entrance. The security officer
  • on duty will direct you to the office you are visiting. In addition,
  • a map of the building is displayed near the main elevators,2
  • located behind the Security Desk.
  • To reach the rooftop parking area, take the elevator to the fourth
  • floor, then follow the signs. Also located on that floor is the City View
  • Restaurant, serving three meals a day, Tuesday-Sunday.
  • Barchester Office Towers offers a number of business services for
  • the convenience of tenants and visitors. The Copy Center3 is
  • located on the second floor. Photocopy and fax services are available
  • here. Computers with Internet access are also available. The
  • Copy Center is open twenty-four hours a day. You must show your
  • visitor’s badge when requesting services.
  • A small branch post office is located down the hall from the Copy
  • Center. Envelopes and stamps are sold here. Mail pickup is twice a
  • day, at 7:30 a .m. and 5:00 p .m. On the third floor, you will find a
  • branch of the National Bank. All basic banking services are offered.
  • Next to the bank is the Barchester Coffee Shop. Coffee, tea, and
  • snacks are sold here, and most major daily newspapers and business
  • magazines are available for perusal. The coffee shop is open
  • from 7:00 a .m. until 4:30 p .m. Monday-Saturday.



  • Questions 8-14

Spring Willow Farm Museum and Education Center



  • Spring Willow Farm is a fully operating farm designed to educate
  • the public about farm operation, farming history, and issues facing
  • farmers today.
  • Schedule
  • We are open to the public year-round, with reduced hours during the
  • winter months. Closed Mondays and holidays.
  • Visiting the Farm
  • Visitors are free to tour the farm on their own. Please note that children
  • must be accompanied by an adult at all times. Maps are available
  • at the information desk in the Main Building. Guided tours are
  • included in the cost of admission. Tours leave from the Main
  • Building front entrance at 10:00 a .m. and 2:00 p .m. daily.
  • The ground floor of the Main Building is open to visitors. It contains
  • exhibits explaining daily farm life in different periods of history, with
  • displays showing farm implements, kitchen and other household
  • utensils, photographs, and more. The information desk is also
  • located here, as well as the Farm Museum Gift Shop.
  • Classes
  • The museum offers classes on various aspects of farming and farm
  • history two evenings a week throughout the year. Ask at the information
  • desk for a schedule of upcoming classes. In addition, classes on
  • special subjects related to farming can be arranged for your club or
  • group. Please contact the Education Office for further information. All
  • classes take place in the classrooms located on the second floor of
  • the Main Building.
  •  

  •  Questions 1 -7

  • On which floor of the office complex can you do each of the following activities?
  • On lines 1 -7 on your answer sheet, write:
  • A if you can do this on the ground floor
  • B if you can do this on the second floor
  • C if you can do this on the third floor
  • D if you can do this on the fourth floor

  • 1 have lunch __1__
  • 2 cash a check __2__
  • 3 mail a letter __3__
  • 4 get a pass to enter the building __4__
  • 5 read a newspaper __5__
  • 6 fax a document __6__
  • 7 look at a map of the building __7__

  • Questions 8-14
  • Do the following statements agree with the information given in the text about the
  • Spring Willow Farm Museum and Education Center? On lines 8—14 on your
  • answer sheet, write:
  • TRUE if the statement agrees with the information
  • FALSE if the statement contradicts the information
  • NOT GIVEN if there is no information on this

  • 8 Spring Willow Farm is closed during the winter months. __8__
  • 9 Children are not allowed to visit the farm. __9__
  • 10 Spring Willow Farm charges visitors an admission fee. __10__
  • 11 The guided tours last two hours. __11__
  • 12 The museum has gifts for sale. __12__
  • 13 Farmers are offered a special discount on classes. __13__
  • 14 The museum buildings are open in the evening. __14__

 You are advised to spend 20 minutes on Questions 15-27.

 How to Give an Effective Presentation

  • When planning an effective presentation, there are a number of things to keep
  • in mind.
  • A
  • First ask yourself, “Why am I giving this presentation?” The point of your
  • presentation may be to outline a project plan, report on work that has been
  • done, solve a problem, provide training, or generate support for an idea. Once
  • you are clear on the reason for your presentation, it will be easier to organize1
  • your information.
  • B
  • If you are not used to giving presentations, you may feel nervous. There are a few
  • things you can do to counteract this. The most important thing is to rehearse
  • your presentation several times until you feel comfortable with it. Before you
  • begin speaking, take a few deep breaths. This will help you relax. Stand up
  • straight and look your audience in the eye. Most of all, don’t try to be perfect.
  • This is an impossible goal.
  • C
  • Even though you may be using a microphone, you still need to pay attention to
  • your voice. Talk slowly and clearly. Pause often to give your audience time to
  • absorb the information. Do not garble your words or talk so quickly that no one
  • can follow you.
  • D
  • There is no better way to lose your audience than to stand at the front of the
  • room and talk on and on but give them nothing to look at. Plan to use presentation
  • software to show charts and graphs, photographs, maps, or other graphics
  • that will make your ideas clearer. This is particularly important for numbers, but
  • it is also useful for other kinds of information.
  • E
  • Before you begin your presentation, remember to check the microphone, computer,
  • and any other special tools you may be using. Make sure everything is in
  • working order before you start talking so that there will be no interruptions due
  • to breakdowns.
  • F
  • Something that is often overlooked but that is very important for an effective
  • presentation is the location setup. Make sure that the seating is placed so that it
  • allows everyone to see your slides and hear your voice. The chairs should be comfortable,
  • too.


  • Questions 21 -27


The Marcy Corporation

Information for New Employees

  • All new employees at the Marcy Corporation are required to attend an orientation
  • session during their first month of employment. The next orientation session
  • will be held on March 21 in the company conference room. Employee
  • benefits, payment policies, employee responsibilities, and other personnel matters
  • will be discussed. Employees are requested to read the employee manual and
  • submit the signed statement prior to attending the orientation.
  • The Marcy Corporation Employee Manual has been provided to inform our
  • employees about the company’s procedures and policies. We ask each employee
  • to take the time to read the manual carefully. After a thorough review of the
  • manual, the statement below should be signed and returned to the employee’s
  • supervisor by the date noted below. Every effort has been made to present the
  • information in the manual in a clear and concise manner. If there are any questions
  • regarding the content of the manual, they should be submitted in writing
  • to Human Resources.
  • Statement
  • I _________ have read a copy of the Marcy
  • Corporation Employee Manual and am familiar with its contents. By signing
  • below, I certify that I understand and accept the information contained in
  • the Marcy Corporation Employee Manual and agree to abide by the Marcy
  • Corporation’s policies.

  • ____________
  • (Employee signature)
  • Please submit by: March 15

  •  Questions 15-20

  • The following reading passage has six sections A-F. Choose the correct heading for
  • sections A -F from the list o f headings below. Write the correct number, i-viii, on
  • lines 15—20 on your answer sheet. There are more headings than sections, so you will
  • not use them all.
  • 15 Section A __15__
  • 16 Section B __16__
  • 17 Section C __17__
  • 18 Section D __18__
  • 19 Section E __19__
  • 20 Section F __20__

  • LIST OF HEADINGS
  • 1 Feeling Confident 
  • ii Solving Problems
  • iii Room Arrangement
  • iv Equipment
  • V Defining Your Purpose
  • vi Using Visuals
  • vii Your Audience
  • viii Speaking Well


  • Questions 21 -27
  • Read the text below and answer Questions 21—27.

  • Complete the sentences below.
  • Choose NO MORE THAN THREE WORDS from the text for each answer.
  • Write your answers on lines 21-27 on your answer sheet.
  • 21 All __21__ must participate in an orientation session.
  • 22 The __22__ will take place in the company conference room.
  • 23 The manual should be read before __23__
  • 24 The employee manual contains information about the company’s __24__
  • 25 The signed statement should be submitted to __25__
  • 26 __26__ will answer questions about the content of the manual.
  • 27 The due date for the signed statement is __27__

 You are advised to spend 20 minutes on Questions 28-40, which are based on the reading passage below.

 Canoes Around the World



  • Many cultures throughout the world have developed some form of canoe—a
  • long, slender, open boat powered by handheld paddles. In each case, the technologies
  • and materials used to construct the canoe reflect the resources available
  • to that particular culture. There are three basic types of canoe: the frame-andbark
  • canoe, the dugout, and the plank canoe. Developed by cultures on every
  • continent since prehistoric times, canoes continue to be used today both for survival
  • and for recreation.
  • The birch-bark canoe, an example of the frame-and-bark type of construction,
  • was developed in the region that is now the northeastern United States and eastern
  • Canada. Native Americans constructed birch-bark canoes by building a
  • frame from spruce wood and then using roots to stitch pieces of birch bark over
  • the frame. In areas where birch was not available, bark from elm or spruce trees
  • was used instead. After the bark was sewn to the frame, the canoes were then
  • sealed with a mixture of spruce gum and bear grease. These substances worked
  • very well to make the boat watertight. Birch-bark canoes were lightweight and
  • thus easily portaged around waterfalls or from lake to lake. Most were designed
  • to hold no more than two or three people and were used for lake and river travel.
  • When Europeans opened up the fur trade in North America in the seventeenth
  • century, the French traders used larger versions (30 to 40 feet in length) to transport
  • furs in large quantities across the Great Lakes for shipment back to Europe.
  • The dugout—a canoe created from a single tree trunk—has been used in
  • many areas throughout the world. Simple versions of hollowed-out logs were
  • used by native peoples throughout much of North America. Coastal groups such
  • as the Haida and Tlinglit in the Pacific Northwest developed large dugout crafts
  • 60 feet or longer that could carry large numbers of people on the ocean for trade,
  • warfare, fishing, whaling, and travel to ceremonial gatherings. First, the outer
  • and inner bark around the entire circumference of a tall, straight tree, often a
  • cedar or redwood, was removed. This process, called girdling, cuts off the flow
  • of sap, thus killing the tree and making it easier to chop down. Then the tree was
  • felled and cut to the appropriate length. The opening of the dugout was created
  • by repeatedly burning the wood, then carving it out with tools. In early times,
  • stone tools were used, but later metal tools came into use. Once the canoe was
  • carved out, the boat builders filled it with water and brought the water to a boil
  • using stones heated on a fire. This softened the wood and the weight of the water
  • caused the walls of the canoe to bow outward, giving it more width than the original
  • girth of the tree.
  • The ocean-going Chumash people of what is now southern California developed
  • the tomoL, or plank canoe. They created their canoes by cutting planks from
  • redwood trees, carving and shaping them into a canoe without any frame. They
  • lashed the planks together by drilling holes and tying them with cords. Pitch
  • from pine trees and tar, also found locally, were used between the planks and
  • over the entire hull for waterproofing.
  • The canoe played a major role in the spread of all the Pacific Island cultures.
  • These cultures developed outrigger and double-hulled dugout canoes.
  • Outriggers have one or more parallel floats attached to a dugout canoe with poles
  • for increased stability in ocean waves. Double-hulled canoes have a platform
  • between two parallel dugouts. These highly stable designs, combined with sails,
  • enabled the Polynesians to go on epic ocean journeys and to inhabit far-flung
  • islands. Several families (or as many as 200 people in the largest vessels), could
  • sail in each of these double-hulled canoes with food, water, and domesticated
  • plants and animals across huge expanses of ocean, and in this way the Polynesian
  • people spread throughout the Pacific, establishing new communities on previously
  • uninhabited islands.
  • In areas of dense rain forest throughout the world, including the Amazon
  • basin, and parts of Africa and Asia, river travel with dugouts was, and in many
  • cases still is, the primary means of transportation. In West Africa, large war
  • canoes capable of transporting many fighters were carved from single trees.
  • Descendants of the ancient canoes are still widely used today. Traditional
  • cultures around the world still use dugout canoes for fishing and transportation.
  • Today’s modern recreational canoes, while now often constructed with aluminum,
  • 1 fiberglass,2 wood, and canvas, plastic, and other synthetic materials,
  • still retain the shape and basic design of the birch-bark canoes developed in the
  • distant past. The catamaran sailboat, widely used in racing, is a direct descendant
  • of the double-hulled sailing canoe used thousands of years ago by the
  • Polynesian cultures.

  • Questions 28-34
  • Look at the following descriptions, Questions 28—34, o f the different types o f canoes.

  • Match each description with the correct canoe, A, B, or C.
  • Write the correct letter, A, B, or C, on lines 28—34 on your answer sheet.

  • 28 held together with rope __28__
  • 29 made from a hollowed-out log __29__
  • 30 made waterproof with gum and grease __30__
  • 31 constructed with the use of both fire and water __31__
  • 32 easy to carry over land __32__
  • 33 sealed with pitch and tar __33__
  • 34 made to carry just a few people __34__




  • Questions 35-40
  • Complete the summary below.
  • Choose NO MORE THAN TWO WORDS from the text for each answer.

  • Polynesians turned dugout canoes into outrigger canoes by attaching
  • 35 __35__ to them. Double-hulled canoes were made by
  • connecting two outrigger canoes with 36 __36__. Because
  • they could travel over 37 __37__ of ocean in these canoes,
  • Polynesians were able to inhabit islands all across the Pacific Ocean. In West
  • Africa, large war canoes were used to carry 38 __38__. Today,
  • 39 __39__ canoes are made of modern materials such as
  • aluminum, fiberglass, and plastic. These modern canoes are similar in form to
  • 40 __40__ canoes.

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